The Most Thorough Carpet, Rug And Upholstery Cleaning You've Ever Seen, Or It's FREE!


100% Risk Free Guarantee. All work is covered with our iron-clad, risk free guarantee. If you're not happy with our work, we'll re-clean the area for free. If you're still not pleased, you pay nothing. We feel that nothing is more important than your complete and total satisfaction.


New Look Carpet Care is an independently-run business, not linked to any franchise. Based in Lightwater in Surrey, we cover the immediate local area, as well as Berkshire and Hampshire. With over 20 years' experience, our polite and friendly staff has the knowledge and expertise to ensure your carpets, rugs and upholstery are cleaned to the highest standards, leaving them dirt-free and practically as good as new.

1. TOP QUALITY SERVICE

Not all spots can be removed from a carpet, just like not all stains come out of clothes. Even though some of our customers tell us we perform miracles or posses secret formulas, the truth is, we clean properly to industry-approved specifications. And the cleaning is completed by trained, competent technicians able to remove anything capable of being removed.

2. EXACT PRICING

During the audit we'll visit all your rooms and take a note of sizes and carpet types. All the information is entered into our laptop. We'll print out a 3-page cleaning frequency report and you'll receive a printed quotation so you'll know exactly what the cost is, with no hidden extras.

3. CHOICE OF PACKAGES

Everyone is different, so we'll offer three different packages for you, from one-off cleans to monthly maintenance plans.

4. THE MOST THOROUGH SERVICE EVER OR IT'S FREE.

We offer a complete satisfaction guarantee. If we miss a spot or should a spot re-appear, we'll promptly return to re-clean it at no cost. If you're still not satisfied, we'll refund your money.

5. YOUR CARPET WILL NEVER LOOK DIRTY AGAIN

With our maintenance plan your carpet will be clean, fresh and healthy all year long, ensuring a healthy indoor environment.

6. ALLERGY CONTROL

With our allergy control system we can eliminate dust mites in your soft furnishings providing an improved, healthier indoor environment for you and your family.

7. EXACT APPOINTMENT SLOTS

We'll schedule an appointment slot so that you can arrange your day accordingly. We'll call you just before we arrive, and also let you know if we're running late.

8. WRITTEN CONFIRMATION

We'll provide you with a written confirmation of this appointment, along with an information guide so you'll understand more about our services.

9. TRUCK MOUNTED SYSTEMS

Our truck mounted extraction systems clean at a higher temperature, effortlessly cutting through dirt, while sanitising your soft furnishings.

10. FAST DRYING

The carpets will normally be dry between 2-24 hours, depending on the weather, type of carpet and the degree of soiling.

Ever wondered what lies in your carpet? This may not be for the faint-hearted, but the reality is shocking!

Client Testimonials

Just wanted to let you know how pleased I am with the work done today. Couldn't be more happy with the results. Will be sure to give you a glowing reference on Checkatrade. Have had a lot of work done on the house in the last couple of years and I'm pleased to say Darren is one of the nicest people that has come into my home and treated it with care. Many Thanks.

Mrs Pinnuck - Lightwater

  

I cannot recommend New Look Carpet Care highly enough. I was unsure as to whether paying such a seemingly high price for cleaning could be worth it, but the carpet looks like new and had stains that nothing else could have got out. Dan came back because there was a slight odour remaining from the first clean due to potty training accidents, and got rid of the smell for me. My three year old ground makeup into the carpet a few days after the cleaning, so I rang Dan for advice and he offered to come back again, and did so free of charge - an amazing service!

Mrs Dunbar - Farnham

 

Very impressed. Best service I have ever received.

Mrs Tandy - Bisley

  

Excellent communication, from initial enquiry to detailed description of work carried out. Prompt, efficient, very helpful as assisted in moving furniture. First rate "after sales" support!

Mrs Payne - Crowthorne


 

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Our truck mounted system cleans deeper than any other ..... Guaranteed! Our truck mounted system cleans deeper than any other ..... Guaranteed! We will reclean for free ..... Guaranteed!